Got Questions?

Orders & Shipping

Q: Where do you ship to?
A: We currently ship within the UK (for now). Worldwide shipping is coming soon, stay tuned!

Q: How long does shipping take?
A: Orders are processed within X business days. Delivery times depend on your location, but typically it takes X-Y days.

Q: How much is shipping?
A: Shipping costs vary based on your location and the selected shipping method. You’ll see the final cost at checkout.

Returns & Exchanges

Q: Can I return or exchange an item?
A: Yes! If your item is unworn and in its original condition, you can return or exchange it within X days. Check our [Returns Policy] for details.

Q: My item arrived damaged. What should I do?
A: That’s on us! Reach out to us at contact@urbanwalk.uk and we’ll sort it out ASAP.

Sizing & Products

Q: How do your T-shirts fit?
A: Our T-shirts are a relaxed fit, slightly oversized but not extreme. Check our [Size Guide] for exact measurements.

Q: Are your products unisex?
A: 100%! UrbanWalk is for everyone.

Payments & Discounts

Q: What payment methods do you accept?
A: We accept all major credit/debit cards, PayPal, and more.

Q: Do you offer discounts?
A: Yes! Subscribe to our email list for exclusive discounts and early access to drops.

Other Stuff

Q: How can I contact you?
A: Hit us up via contact@urbanwalk.uk or DM us on Instagram @UrbanWalk_Official

Q: Will you restock sold-out items?
A: Some designs might come back, but no promises! Best bet? Grab it while you can.